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Downloads

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  1. Download documentation is available in either Microsoft Word or Adobe PDF format. If neither of these formats is suitable for your use, or if you encounter problems when downloading a file, please request an e-mail or fax version of the document you require from our Call Centre on 086 101 0001.
  2. Adobe PDF files open in a new browser with the 'Save' and 'Save as...' options disabled in the drop-down “File” menu. In most instances the new browser will offer a 'Save' button which, when selected, will allow you to save the document.
  3. Try right clicking on the initial file link and choose the 'Save Target As...' option to save.
  4. Certain files require a large amount of memory to download, open, or display correctly. Please be patient and allow sufficient time for file operations to complete.
  5. It is often quicker to save a file to a drive on your computer before opening as opposed to opening from the website and then saving it.
  6. WinZip files (*.zip files), require the WinZip software package which you can download for free from www.winzip.com.

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