The etiquette of business is the set of written and unwritten rules of conduct that make social interactions run more smoothly. Office Etiquette in particular applies to co-worker interaction and excludes interactions with external contacts such as customers and service providers. Fasset’s full-day Office Etiquette workshop aims to create an awareness and understanding of the basics of Office Etiquette, and to equip delegates with proven practical skills and tools to foster a harmonious workplace and a more productive environment. The topics covered will include, but are not limited to:

ProBeta Accountancy Development (Pty) Ltd ("ProBeta") through Itukisa (Pty) Limited ("Itukisa") has been appointed to deliver the workshop. Itukisa is an independent firm of consultants providing education and training to trainee accountants, and middle and senior managers from audit and accounting practices, professional institutes and corporations in Southern Africa.

André van der Walt is an established people and leadership development consultant who has gained extensive experience in the facilitation of personal, interpersonal and professional development interventions. He regularly facilitates training on conflict management, diversity, EQ, innovation, negotiation, problem solving and communication. In the last five years he has presented in the following business sectors: financial services, mining, education, local government, medical services and food and beverage. André has a Masters degree in Personal and Professional Leadership from the University of Johannesburg (formerly (RAU).

Pepi Malamoglou is a skilled facilitator and presenter on leadership and communication topics. After graduating from Wits University with a BSc degree she entered the pharmaceutical industry where she gained extensive experience in people skills as a sales representative and sales manager. She is a registered workplace assessor and is accredited as a Neethling Brain Institute (NBI) practitioner. She has completed her IMM Marketing Diploma and gained experience as a brand manager in the marketing division at Abbot Laboratories.

The workshop will run from 08h00 to 16h00 and will include Registration (08h00 to 08h30), and a Fasset Welcome and Briefing (08h30 to 08h50).

1. It is the role of the Skills Development Facilitator (SDF) to distribute this invitation to relevant individuals in the organisation who may benefit from this training.
2. Confirmation of registration together with an agenda and a map will be provided per fax or e-mail. If, by chance, you do not receive confirmation, please contact the Call Centre on 086 101 0001 to confirm that you are registered. If you register and are unable to attend, or wish to be replaced by a colleague, please notify the Call Centre at least seven days before the event to enable Fasset to manage numbers and prevent wastage.
3. Any venue with less than 14 registrations will be cancelled and delegates notified in writing.
4. While every effort is made to pre-plan training workshops, delegates are accommodated on a first-come-first-served basis when registering. Where we are unable to accommodate you at your venue of choice, you will be contacted to confirm another acceptable venue.
5. Fasset reserves the right to refuse late-comers or delegates who book after the deadline.
6. Fasset members who pay the Skills Development Levy and who travel over 300kms (roundtrip) to attend a training session will be reimbursed at a rate of R3-28 per kilometre. The travel claim procedure and the requirements for this travel claim are available on our website (Events section).
7. Should a delegate choose to attend a training session at a venue not in close proximity to their home, and other adequately located venues have been provided by Fasset, Fasset will not reimburse a travel claim. Claims will only be paid where the closest venues are fully booked and delegates are requested by the Fasset Call Centre to move to another venue. This request will be kept on file by Fasset as proof and all claims will be verified against this.

To register your attendance, please complete the fields below and select the Submit button. (To register more than one delegate, simply follow the instructions that appear after Submission and please note that a separate form must be submitted for each delegate.)

Registration for the first event closes on 25 January 2010, thereafter, 10 working days before the commencement of each workshop.